Refund Policy
We want you to be satisfied with your purchase. This policy explains when refunds are available and how to request one.
You may request a refund within 14 days of your purchase if the product does not work as described, you experience a technical issue that we cannot resolve, or the purchase was made in error. Because our products are digital and delivered instantly, we cannot offer refunds simply because you changed your mind after accessing the product.
All payments on WhatTime.dev are processed by Paddle. To request a refund, you can contact Paddle's support directly at paddle.net or reach out to us with your order details. Please include your order or transaction ID so we can locate your purchase quickly.
Once a refund is approved, Paddle processes the refund to your original payment method. Refunds typically appear within 5–10 business days, depending on your payment provider. We will notify you once the refund has been initiated.
If you have an issue with a purchase, please contact us or Paddle before initiating a chargeback with your bank or card issuer. Most issues can be resolved quickly, and chargebacks can delay the resolution process significantly.
Paddle is our Merchant of Record and handles all payment processing and refund administration. By making a purchase on WhatTime.dev, you are also subject to Paddle's buyer terms. Paddle may require additional verification before processing a refund. For direct refund assistance, visit paddle.net.
This refund policy may be updated from time to time. Changes apply to purchases made after the updated policy is posted. The version in effect at the time of your purchase will apply to that transaction.